Old House Becomes a New Home For many people, an older home in an older Chicago suburb can have an almost romantic appeal. The exterior reality of a home in the 70-year age range, however, can be at odds with the interior’s beautiful patina of aged oak finishes. So how can an old house become a new home? A Glen
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Customer service across the generations From time to time, I take the opportunity to write about my business philosophy as we have developed it at McCann Window and Exteriors throughout our more than 20 years in business. Working with multiple generations in our network of North Shore customers matters deeply to me, as does the reciprocal nature of the relationships
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Getting to Know My Neighbors I heard an interview on the radio the other day with author Peter Lovenheim, who has written a book about getting to know his neighbors. Called In the Neighborhood: The Search for Community on an American Street, One Sleepover at a Time, it reports on his experience of realizing that he did not know the people
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Protecting Our Feathered Friends. Birds! Spring is here! You may have experienced a thump against your window. A bird has collided with your window. Birds strike glass because reflective or transparent glass is often invisible to them. Between 100 million and 1 billion birds are estimated to be killed by collisions in the United States alone each year. Our lovely
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Window Replacement Case Study Homeowners themselves can be the greatest sources of creativity when it comes to completely change the look of their homes. At McCann, we have often had homeowners give us drawings and photos cut from magazines as ideas for renewing the excitement they felt when they first moved in. One such homeowner, a customer we worked for
Read MoreSell or Remodel? According to Rocket Mortgage, “If you’re unsatisfied with your current home, you have two options: you can renovate it to meet your preferences or buy a new home that checks off all your boxes. The decision has two components: financial and emotional.” (Read “Should I Remodel or Move?” for tips to help you make the decision) Pella offer, “When it
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RECOGNIZED AMONG THE TOP CUSTOMER SERVICE LEADERS IN THE RESIDENTIAL CONSTRUCTION INDUSTRY April 7, 2022 | McCann Window & Exteriors of Northbrook, Illinois received a 2022 Guildmaster Customer Service Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry. Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award. The award recognizes and celebrates
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“A house is made with walls and beams; a home is built with love and dreams.” – Ralph Waldo Emerson Customer Service: The Heart of the Things We Do “Home” has many different definitions for many different people. But whether it’s a quiet sanctuary from a hectic world or the center of raucous fun and laughter—or both—for most of us,
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Tax credits for energy-efficient home improvements are extended and expanded by the Inflation Reduction Act. Energy Efficient Improvements Tax Rebates According to an article in Kiplinger, “If you’re planning a few home improvements that will boost the energy efficiency of your house, you may save some money on your projects under the Inflation Reduction Act, which was signed into law in
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How About This Weather! It’s Warm Today. This sudden uptick in warm weather prompted me to think about energy-efficient windows. We historically think about these types of windows when cold weather is approaching, but they also play an essential role in keeping your home cool during warmer months. Energy Saver Update Source: https://www.energy.gov/energysaver/update-or-replace-windows Energy-efficient windows are an essential consideration for
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