Our Principles

McCann’s 10 Principles for Integrity and Customer Service

Our Principles for customer service and integrity guide us in everything we do. At McCann, we pride ourselves on taking time to get to know you and your home first. A good contractor should be willing to answer all your questions and explain every step—and we do.

1. Integrity. We openly tell the whole truth to our customers.
2. We sell products that do what we say they do.
3. We sell products at a fair price.
4. We continually strive to improve product lines and methods of installation and service.
5. We tell customers the truth about any issues.
6. We treat work associates fairly, honestly, and as human beings.
7. We operate our business within the parameters of the law.
8. We include pertinent others in our business decisions, in order to give ourselves, our business, and our customers the greatest chance of success.
9. We stand up for ourselves, our business, and what we believe to be right, in order to protect our company and our customers.
10. We do not tolerate employees or associates who do not comply with these standards.

We show up.

We clean up.

We deliver what we promise.

Let’s get started. Contact us.